FAQ

Submit a complaint against my Domain Provider

To file a complaint against a Tucows Reseller, you can contact our Compliance team. They respond to all requests and will mitigate issues that fall within their scope.

We only intervene when a Domain Provider violates ICANN policies. This includes situations where a Domain Provider goes out of business, is continually unresponsive, or fails to provide you with access to your account for domain management.

If you’re simply unhappy with the service provided, you always have the option to transfer your domain. We recommend Hover.