FAQ

How are products grouped together on the Data Use Consent Settings page?

Each service or product offered through Tucows falls into a particular consent group within our system, and once the consent preference is logged for a group, that choice is applied to any future purchases of products within that same group.

In order for two (or more) products to fall within the same consent group, they must be:

  1. Offered through the same registry service provider
  2. Contractually require the same data elements
  3. And must request the same consent-based data elements

For example, a registry might operate multiple TLDs and for each of them contractually require the owner’s name, email, and country, but also request consent to process the owner’s phone number. These TLDs would fall into the same consent group, and once you set your consent preferences for one of these TLDs, your choice would be applied to all future purchases of other TLDs within this group. This means that no future consent request emails would be sent to you for purchases within this group. However, if this same registry offers another TLD for which they request consent to process the owner’s postal address, in addition to their phone number, you would receive a consent request upon purchasing this TLD, as it would fall into a distinct consent group.

Tucows groups products this way so we’re able to reduce the number of consent requests you receive while ensuring you have complete control over which elements of your personal data are shared and with whom.