Tucows Privacy Policy prohibits the release of registrant information without express permission from the registrant except under limited circumstances such as when necessary to comply with ICANN’s Whois publication requirements or when required to comply with law or legal process properly served on Tucows or one of its affiliates.
Valid Subpoenas
If you seek the registrant information of a Tucows registrant in connection with a civil legal matter, please attach the valid subpoena here. Valid subpoenas are those issued by (a) any Canadian federal, provincial, or municipal, (b) any Danish County or High Court, (c) any German federal or local court, (d) any U.S. federal, state, or county. Tucows will not respond to subpoenas or analogous discovery mechanisms issued by any other jurisdiction unless they are domesticated into one of the above-listed jurisdictions.
Warrants
If you seek the registrant information of a Tucows registrant in connection with a criminal matter, please attach the valid warrant here. Valid warrants are those valid and issued in any Canadian, Danish, German, or U.S. jurisdiction. Tucows will not respond to warrants issued by any other jurisdiction unless they are domesticated into one of the above-listed jurisdictions.
Background Documentation
Tucows reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Tucows customer information is related to the pending litigation and the underlying subpoena.
Notice to Customer and Response Time
Upon the receipt of a valid civil subpoena issued by an appropriate court, Tucows may promptly notify the customer whose information is sought. If the circumstances do not amount to an emergency, Tucows may not immediately produce the customer information sought by the subpoena and may provide the customer with the opportunity, within the response time provided in the subpoena, to move to challenge the subpoena in court.
Fees for Subpoena/Warrant Response
Tucows may charge for costs associated with responding to subpoenas and/or warrants. An invoice will be included in our response and is payable within thirty (30) days. Cheques should be made out to “Tucows Inc.” Tucows subpoena compliance costs are as follows:
• Research – $150.00/hour
• Federal Express – Cost as Billed
• Copies – $.25/page
Policy Regarding E-mail or Other Electronic Communications
Except as required by a valid court order, Tucows will not produce the content of email or other electronic communications.
Reservation of Rights
Notwithstanding any of the above, Tucows reserves the right to challenge the validity of any subpoena or otherwise move to quash or take such other action to secure an order from the relevant court that Tucows is not required to respond to the subpoena.
Modification of Policy
Tucows reserves the right to modify this policy at any time in its sole discretion.
Submitting Court and Legal Documents to Tucows Inc.