FAQ

How do I find out more about the right to erasure?

Article 17 of the GDPR outlines the data subject’s right to erasure, also known as the right to be forgotten. It gives each person the right to request that a controller, such as Tucows, erase their personal data. It also requires us to comply with any such request “without undue delay” as long as one of six specific legal grounds applies. On top of this, it states that in cases where the controller has made personal data public, they must reach out to any other controller who is processing the data and inform them about the request for erasure so that the appropriate steps can be taken. Finally, Article 17 lays out several exceptions where the right to erasure does not apply. These include instances when processing of data is necessary for “exercising the right of freedom of expression and information,” for “compliance with a legal obligation,” or for “the establishment, exercise or defense of legal claims.”