Our support handling process first requires you attempt to contact the domain provider you purchased the name from. Please visit www.tucowsdomains.com for information on how to find your domain provider, and information on how certain aspects of domain names function.
Should you not be able to contact your domain provider, please visit http://www.tucowsdomains.com/topic/disputes-and-complaints/ for next steps and assistance. We will work with your provider to resolve the particular issue, and help you acquire alternate arrangements should you not be satisfied with your provider.
We will acknowledge requests from our Customers who have registered under the .UK top-level domain within 3 working days.