Tucows Domains

What is the Domain Management Interface?

You may modify your domain information using a Domain Management Interface.  In this interface you can edit your contact information for the domain, change DNS settings and other options.  With some domain names you can lock or unlock the domain name as well.

You need your username and password to log in to the Domain Management Interface.  If you do not have the username and password for your domain name, you can obtain this information from the Provider you use.

IMPORTANT: When I attempt to log in to the Domain Management Interface, why am I redirected to another website?

The password is case-sensitive.  If you are get an authentication error, copy and paste the password directly from the email sent by your Domain Provider.  As well, do not include “WWW.” as part of the domain name when attempting to log in.

If your Domain Provider does not have their own Domain Management Interface, you can use the generic Domain Management Interface located here.

The Domain Management Interface looks similar to this:

Domain Management Interface

You can click the  Manage Your Domain link located at the top to return to this screen.  Below the Manage Your Domain link, you will see the domain name, when it expires, and whether a change is in progress.

If you have more than one domain in this profile, you will see a link called: Manage Another Domain.  Click on the Manage Another Domain link to list the other domains that have been grouped together in a profile.

You will be able to update the following:

Manage Profile
This is a section allows you to change Domain login and password information, create sub users, and group multiple domains into different profiles.

Organization Contact
This is information about the company or entity that owns the domain name you are managing.  You can change company information here.  This field is shown at the top of WHOIS lookups and is also called the Registrant field.

NOTE: Nominet, the registry for *.UK domain names, does not allow Registrants to modify the Organization name in this section.  Accordingly, this section does not appear for *.UK names.  To modify the Organization name for your .UK domain please refer to your Nominet Registration Certificate.

Admin Contact
This is the only person allowed to make changes to the domain.  Ensure this email address is always kept up-to-date.

Billing Contact
This is the contact responsible for billing issues with regard to this domain’s registration.  All renewal information will be sent to this address.  The Billing Contact is not shown in the WHOIS database.

Technical Contact
This is the person who is usually responsible for Web hosting, mail, and other DNS issues.  However, unless they are granted access by the Administrative Contact, they have no authority to make any changes.  Sometimes this is your Provider’s contact information.

Manage Name Servers
This is where you modify the name server (DNS) information as well as create name server hosts based on the domain.

Domain Extras
This is the are that contains additional settings that is unique to your domain name type, for example, the domain Authorization Code (sometimes called an “EPP Key”), the forwarding email address for .NAME domains, and Nexus data for .US domains.

Provider Contact
This is information about the Domain Provider that is responsible for the domain name registration, and that is tasked with providing you technical and customer support for your domain name registration.

Domain Locking
This is the section which allows the domain to be ‘locked’ to prevent transfers and Name Server (also called DNS) changes.  By locking the domain, transfers will automatically be rejected, and name servers (DNS) cannot be modified.  If you are unable to change the Lock setting, contact your Domain Provider to have it changed.