Can I prevent my contact information from displaying in the WHOIS?

Generally all domain owners are required to have full and valid contact information listed in the WHOIS database.  This is part of the Registration Agreement and failure to do so can result in having your domain name deleted.

Some domain types have the option to use a WHOIS Privacy feature.  Please speak to your Provider about this and if it is possible for your domain.

Related Questions

• How can I find my Domain Provider?

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  Find Your Domain Provider

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  Contact your Domain Provider for issues regarding your domain name such as obtaining a username and password for making DNS changes, renewing your domain and obtaining its Authorization Code.

  If you can not contact your Domain Provider, please see this page.

   

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• What is the Domain Management Interface?

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  You may modify your domain information using a Domain Management Interface.  In this interface you can edit your contact information for the domain, change DNS settings and other options.  With some domain names you can lock or unlock the domain name as well.

  You need your username and password to log in to the Domain Management Interface.  If you do not have the username and password for your domain name, you can obtain this information from the Provider you use.

  IMPORTANT: When I attempt to log in to the Domain Management Interface, why am I redirected to another website?

  The password is case-sensitive.  If you are get an authentication error, copy and paste the password directly from the email sent by your Domain Provider.  As well, do not include “WWW.” as part of the domain name when attempting to log in.

  If your Domain Provider does not have their own Domain Management Interface, you can use the generic Domain Management Interface located here.

  The Domain Management Interface looks similar to this:

  

  Domain Management Interface

  You can click the  Manage Your Domain link located at the top to return to this screen.  Below the Manage Your Domain link, you will see the domain name, when it expires, and whether a change is in progress.

  If you have more than one domain in this profile, you will see a link called: Manage Another Domain.  Click on the Manage Another Domain link to list the other domains that have been grouped together in a profile.

  You will be able to update the following:

  Manage Profile
  This is a section allows you to change Domain login and password information, create sub users, and group multiple domains into different profiles.

  Organization Contact
  This is information about the company or entity that owns the domain name you are managing.  You can change company information here.  This field is shown at the top of WHOIS lookups and is also called the Registrant field.

  NOTE: Nominet, the registry for *.UK domain names, does not allow Registrants to modify the Organization name in this section.  Accordingly, this section does not appear for *.UK names.  To modify the Organization name for your .UK domain please refer to your Nominet Registration Certificate.

  Admin Contact
  This is the only person allowed to make changes to the domain.  Ensure this email address is always kept up-to-date.

  Billing Contact
  This is the contact responsible for billing issues with regard to this domain’s registration.  All renewal information will be sent to this address.  The Billing Contact is not shown in the WHOIS database.

  Technical Contact
  This is the person who is usually responsible for Web hosting, mail, and other DNS issues.  However, unless they are granted access by the Administrative Contact, they have no authority to make any changes.  Sometimes this is your Provider’s contact information.

  Manage Name Servers
  This is where you modify the name server (DNS) information as well as create name server hosts based on the domain.

  Domain Extras
  This is the are that contains additional settings that is unique to your domain name type, for example, the domain Authorization Code (sometimes called an “EPP Key”), the forwarding email address for .NAME domains, and Nexus data for .US domains.

  Provider Contact
  This is information about the Domain Provider that is responsible for the domain name registration, and that is tasked with providing you technical and customer support for your domain name registration.

  Domain Locking
  This is the section which allows the domain to be ‘locked’ to prevent transfers and Name Server (also called DNS) changes.  By locking the domain, transfers will automatically be rejected, and name servers (DNS) cannot be modified.  If you are unable to change the Lock setting, contact your Domain Provider to have it changed.

   

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• How can I Lock or Unlock my domain name?

  Related Topics: Transfer of Expired Domains, Transfer to Another Domain Provider, Transfer to Another Domain Registrar

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  Domain Locking is designed to prevent domains from being transferred without the Domain Owner’s express consent.  It also prevents nameserver (DNS) changes.

  If Domain Locking is enabled for your domain, you will need to **contact your Domain Provider to have them remove the lock.

  Your Provider is able to lock and unlock your domain.  Please contact them directly to make any changes.

  Domain locking is designed to prevent domains from being transferred without the Domain Owner’s express consent.  It also prevents name server (DNS) changes.

  Your Domain Provider can lock and unlock your domain.  Please contact them directly to make any changes.

  In some cases the option to lock and unlock a domain is within the Domain Extras section of the Domain Management Interface.

   

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• How do I change the Ownership of my domain name?

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  You can simply give your username and password to the new owner and allow them to change the contact information using a Domain Management Interface. They should also move the domain into a separate profile with a unique username and password.

  To change the contact information:

  Log into a Domain Management Interface and click on the Organization link and update the information.

  You’ll also probably want to change the username/password to something different using the following method:

  1. Log into a Domain Management Interface
  2. Click on the Manage Profile link
  3. Click on Change Ownership of Domain
  4. Enter in a new username and password that will be used to access the domain
  5. Click on Change Owner

  If you have a grouped domain profile with multiple domains all grouped together, it is important to remember that anyone with the login information can change all the contacts/ownership information for all the domains in that profile. Ensure you move the domain out of the group profile first before giving the username/password to someone else.

   

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• What if my password does not work?

  Detailed answer
   

  The password for a Domain Management Interface is case-sensitive. If you are getting authentication errors, copy and paste directly from the username and password email sent by your Provider.

  As well, do not enter WWW. as part of the domain name when attempting to log in.

   

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