Tucows Domains

What if I cannot contact my Domain Provider?

If you have exhausted all attempts to contact your current Domain Provider regarding the renewal or the user name/password of your domain name, you can transfer your domain to a new Domain Provider.
Please see this page to find another Provider to transfer your domain registration to so they can handle the administration of your domain name.
You will need to confirm this transfer via an email sent to your Administrative Contact email address.
If the Administrative Contact is out of date, you will first need to update it before you submit this transfer with your new Provider.
Once the transfer is completed your domain will be renewed for a one year period, and you will be provided a new user name and password by your new Domain Provider.

If you have exhausted all attempts to contact your current Domain Provider regarding the renewal or the user name/password of your domain name, you can transfer your domain to a new Domain Provider.

After this transfer is done  the new Domain Provider can handle the administration of your domain name.

You will need to confirm this transfer by acting on instructions contained in an email sent to the Administrative Contact email address on the domain name.

Make sure the Administrative Contact email address is correct before you submit your transfer request.  See this page for information on how to update this address.   For many types of domain names you will also need the domain name’s Authorization Code (sometimes called an “EPP Key”) to approve the transfer.

Once the transfer is completed, your domain name will be renewed for an additional one year period.  Your new Domain Provider will send you a new user name and password for your domain name.

If your domain is locked and you must unlock it before you can to transfer the domain to a new Domain Provider,  contact the Tucows/OpenSRS Compliance Department for assistance.  You can also ask for your domain name Authorization Code.  It will only be sent to the Administrative Contact email address, so make sure it is up to date.

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